Hi, my name is
Jay Michalek
Healthcare Leader | Software Engineer | GRC Analyst
Bridging Clinical Operations, Technology & Cybersecurity Risk Management
About me
I am a Governance, Risk, and Compliance (GRC) professional who combines extensive healthcare leadership experience as a Nurse Manager with a background in software engineering to deliver a unique blend of clinical, technical, and cybersecurity expertise.
With a unique combination of healthcare leadership, software engineering, and Governance, Risk, and Compliance (GRC) experience, I bring a multidisciplinary perspective to cybersecurity and risk management. My career spans over 13 years in healthcare leadership as a Nurse Manager, followed by software engineering and clinical informatics, enabling me to bridge the gap between clinical operations, technology, and security.
Throughout my career, I have supported healthcare organizations by strengthening governance, managing risk, safeguarding sensitive data, and promoting regulatory compliance. My experience includes user access management, HIPAA compliance, internal security assessments, risk-based decision-making, clinical application support, and collaborating with cross-functional teams to ensure secure and compliant technology implementations.
My background in software development provides a strong understanding of secure system design, application architecture, and the technical challenges organizations face, allowing me to communicate effectively with both technical and business stakeholders. Combined with my healthcare expertise, I am uniquely positioned to identify operational risks, evaluate security controls, and align cybersecurity initiatives with organizational objectives.
I am passionate about healthcare cybersecurity, continuous learning, and helping organizations build resilient governance and compliance programs. My long-term goal is to advance into cybersecurity leadership, leveraging my clinical, technical, and GRC expertise to protect critical healthcare systems and the patients they serve.
“If you aim at nothing, you’ll hit it every time.
-Zig Ziglar
Skills
- Java/C#
- SQL
- Python
- React JS
- Healthcare Domain Experience
- AWS Certified Developer – Associate
- Comptia Project +
- ITIL Foundational Level
My Experience
Dec 2024 – Present
Omnia Healthcare Group
Corporate Headquarters
Lincolnwood, IL
Clinical Health Informatics Help Desk
- Provide initial technical Assistance to healthcare professionals encountering issues with clinical informatics systems, including electronic health records (EHRs), clinical decision support tools, and other healthcare software applications.
- Utilize remote troubleshooting tools and methodologies to diagnose and resolve technical issues reported by end-users.
- Escalate complex issues to senior technical staff or vendor support, ensuring timely resolution and minimal disruption to clinical workflows.
- Assist in developing and delivering training materials and resources to educate end-users on the proper use of clinical informatics systems.
- Collaborate with the IT team to perform routine maintenance tasks, system updates, and software upgrades for clinical informatics systems.
- Ensure compliance with industry regulations and organizational policies related to healthcare IT security and data privacy.
2024
Citadel of Northbrook (Part of Omnia Healthcare Group)
Northbrook, IL
MDS Coordinator/Nurse Manager
- Responsible for completing MDS 3.0 for all skilled residents.
- Oversee weekly Medicare meetings to ensure quality of care, discharge planning, coordinate with interdisciplinary team, and for billing/reimbursement purposes.
2022 – 2024
Cognizant
Arizona, US
Software Engineer
- Ensured the stable operation of daily critical batch jobs in production that utilize multiple modern tech stacks as a software engineer contractor for client: United Health Group.
- Supported critical business operations for daily healthcare claims processing that have a direct impact on millions of insurance members and business revenue.
- Played a critical role in production support, requiring on-call support 24/7 as needed. Conduct regular quality assurance checks to ensure the reliability, performance, and security of clinical informatics systems.
- Implement preventive measures to mitigate risks and vulnerabilities, in alignment with HIPAA and other regulatory requirements.
2017-2021
Warren Park Healthcare & Rehab (Part of Omnia Healthcare Group)
Chicago, IL
MDS Director/Nurse Manager
- Responsible for completing MDS 3.0 for all residents regardless of payor source.
- Headed Medicare, Insurance, and Public Aid meetings to ensure quality of care, care coordination with other departments, and for billing/reimbursement purposes.
2012-2017
Symphony of Lincoln Park
Chicago, IL
MDS Coordinator/Nurse Manager
- Played a crucial part of the MDS team for the then 5-star rated Skilled Nursing Facility.
- Responsible for completing all MDS 3.0 for residents with payor sources of Medicare and Commercial Insurance.
- Completed all nursing care plans for residents who were there for short-term rehabilitation.
- Interim MDS Director as needed and headed Medicare meetings to collaborate with other departments.